FAQs

Corner buttons are the perfect solution for securing a duvet in place, ensuring that the duvet does not shift or roll up inside the cover.

Help center

Thank you for visiting our FAQ page. Below, you'll find answers to commonly asked questions. If you don’t find the information you need, please contact us at support@redssen.com , and we’ll respond within 24 working hours.

Can I modify or cancel my order after placing it?

If your order hasn’t been shipped yet, please contact us at support@redssen.com as soon as possible. Once shipped, we may be unable to make changes.

How long does shipping take?

Standard shipping typically takes 5-20 business days depending on your location. For detailed information, please visit our Shipping Info page.

How should I care for my duvet cover?

For best results, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and harsh chemicals. Visit our Care Instructions page for details.

Do you offer express shipping?

Express shipping is currently under development. We will update this policy as soon as express shipping options become available.

How do I use the zipper feature on your duvet covers?

Our unique three-sided zipper design makes changing your bedding fast and easy. Simply unzip, place your comforter inside, and zip it back up. Visit our Directions for use page for details.

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