We offer global delivery services to most countries, with a focus on providing free standard shipping to the following markets:

• Japan
• United Kingdom
• Germany
• United States

We currently ship from our warehouse in China. When placing an order,
simply enter your delivery address, and the system will automatically
determine if delivery is available to your location. Please note that
free shipping is only available for the countries listed above and
within local, non-remote areas. For remote areas in the United States
such as Alaska, Hawaii, Wyoming, Montana, North and South Dakota, Idaho,
Maine, and West Virginia, an additional shipping fee will apply.

• Standard Shipping: Estimated delivery within 5-20 business days.
• Express Shipping: Currently under development. We will update this policy once express options become available.

Please note that shipping times may be delayed due to remote areas or customs procedures. For accurate delivery, ensure your address is correct, especially for PO Box, APO, FPO, and other special addresses. Refer to local shipping guidelines to provide an accurate and deliverable address.

Once your order has shipped, you will receive a tracking number via email. You can track your package at

www.yuntrack.com/parcelTracking.

If your tracking information has not been updated for more than seven days, please contact our customer support at support@redssen.com for further assistance.

To maintain the comfort, vibrant colors and softness of your bedding material, please follow the care recommendations below.
1. Washing instructions
Washing Temperature: It is recommended to use cold or lukewarm water (30-40℃) to wash the bed four-piece set. Higher water temperatures will shrink or fade the fabric.

Do not chlorine bleach: Use mild, non-irritating detergent, avoid using laundry detergent containing bleaching ingredients.

MACHINE WASHABLE: Wash sheets, comforters and pillowcases using a gentle laundry program. It is recommended to use a laundry bag to protect the fabrics from excessive friction.

2. Drying Methods
Natural drying: It is recommended to lay or hang the washed bedding flat to dry in a ventilated area, avoiding direct sunlight and excessive exposure.

Low temperature drying: If you use the dryer, please select the low temperature mode. Try to dry the bedding within 24 hours after washing to avoid mold or odor.

3. Ironing
Ironing at low temperature: If wrinkles appear, please iron at low temperature (max. 150°). Please choose the appropriate temperature according to the material to avoid high temperature burns or damage to the fibers.

4. Storage
Dry storage: Ensure that the bedding is well ventilated during storage. Avoid direct sunlight.